Frequently Asked Questions
Everything you need to know about shopping with SpinCityImports.
How long does shipping take for international orders?
International shipping typically takes 7-14 business days depending on your location and local customs processing times.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that sale items are final sale.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the best fit.
Are the products authentic imports?
Yes, SpinCityImports prides itself on sourcing 100% authentic apparel and accessories directly from verified international designers and distributors.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery.