Returns & Exchanges

At SpinCityImports, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as our collections.

1

Initiate Your Request

Log into your SpinCityImports account and navigate to the 'Order History' section to select the items you wish to return or exchange.

2

Prepare the Package

Place the items in their original packaging, ensuring all designer tags are attached and the garment is in its original, unworn condition.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing